Terms of Service

Effective from August 15, 2026

These Terms of Service apply to HexClaim and are intended for adult natural persons with their habitual residence in Germany as well as companies based in Germany. Anyone acting on behalf of a company represents that they are authorized to do so.

Provider and Contact

Your contracting party is:

Jonathan Hasenburg, sole proprietorship

c/o IP-Management #11174, Ludwig-Erhard-Str. 18, 20459 Hamburg, Germany

Email: kontakt@hexclaim.app

Telephone: +49 156 79819237

You can find further information in the Legal Notice.

Account and Offers

The user agreement is concluded when you expressly agree to these Terms after your first sign-in. This also applies to guest accounts.

HexClaim is initially provided free of charge during an introductory phase. Permanent provision free of charge is not guaranteed. We may end the introductory phase with 30 days' notice and subsequently offer HexClaim free of charge, free of charge with restrictions, or exclusively for a fee. We will inform you of this in advance.

This does not give rise to any payment obligation. A paid contract is concluded only through your express order. If there is subsequently no free offer and you do not order a paid offer, the free user agreement ends upon expiry of the announced notice period. Account deletion, contact and support requests, and the exercise of statutory rights remain possible.

The functions and usage limits of the respective offer are displayed before selection or ordering. Limits may apply in particular to Claims, invitations, imports, exports, sponsorships, or other actions. The agreed scope of a paid offer remains available at least for the service period that has already been paid for. The price, scope of services, term, and termination conditions are communicated before the order.

Guest accounts may be restricted compared with accounts connected to Apple. Without a connection to Apple, their permanent recovery cannot be guaranteed. The Apple Standard End User License Agreement additionally applies to the app license.

The Service

HexClaim allows you to record places you have visited or explored as hexagonal map cells on a personal map. A Claim can be created based on your current location or the location and time information of a selected photo. The photo itself is not transmitted. The selected coordinate, the map cell determined from it, the Claim time, and, where applicable, the note, tags, and participations are stored. HexClaim does not record routes and does not create a continuous location or movement history.

No more than one Claim per map cell may exist for each account. Claims can be edited and deleted. The coordinate can be changed only within the map cell already claimed; a Claim time in the future is not permitted. Entries may be rejected if they are technically invalid, an applicable limit has been reached, or they violate these Terms of Service. The data stored and verified on the server is authoritative.

Claims are exclusively personal entries. They do not establish any rights to a place or area. HexClaim does not verify whether they accurately reflect an experience or a stay. HexClaim does not provide authorization to enter any location and is not a navigation or safety service. Observe local regulations, do not enter restricted, private, or dangerous areas, and do not use the app when doing so would impair your attention, for example while driving.

A sponsor is anyone to whom HexClaim assigns one or more map cells for a limited period under an offer or separate agreement. The associated rights are governed by the respective offer or agreement; no rights to places, map cells, or Claims arise.

HexClaim may analyze the assignment of Claims to map cells in aggregate. Sponsors may receive the total number of Claims in a map cell assigned to them, but no information about individual users, Claims, or movement histories.

Other Persons and Content

You can save a freely chosen short label for another person or invite a HexClaim user using their profile code. If the user accepts the invitation, they receive their own independently editable copy of the Claim containing the information and participations included at that time. Subsequent changes to or deletion of the original Claim or account do not delete this copy; the connection to the deleted account is removed.

Your rights to content you enter remain with you. You grant us, free of charge, the non-exclusive rights required to store, technically process, display, and transmit such content within HexClaim as initiated by you. Content in a Claim copy initiated by you may be processed until it is deleted by the other user. Otherwise, the grant of rights ends when the content or account is deleted, unless retention is required by law or to safeguard legitimate claims.

You may use only content that you are authorized to use. Information about other persons must be limited to what is necessary for the private Claim. Do not enter confidential or particularly sensitive information about other persons.

Rules and Measures

In particular, you must not:

You can report violations to kontakt@hexclaim.app.

Depending on their nature, severity, frequency, and consequences, we may remove or block content, restrict functions, temporarily suspend an account, or terminate the agreement. Where reasonable, we will first notify you of the violation and give you an opportunity to remedy it. We may act immediately in the event of serious or repeated violations or risks to others, the service, or its security. Where required by law, we will communicate the reason. You can contact us regarding a measure at the email address stated above.

Availability and Changes

Temporary restrictions may arise in particular due to maintenance, security measures, technical disruptions, or failures of third-party services.

We may change the continuously provided service without additional cost if there is a valid reason. These reasons include, in particular, changes in laws, regulatory requirements or technical conditions, security or abuse risks, changes in user numbers, usage patterns or operating costs, or the need to develop and operate the service in an economically and technically sustainable manner.

We will inform you clearly about changes. If your access or use is impaired to more than an insignificant extent, we will inform you within a reasonable period in advance on a durable medium about the nature and timing of the change and your statutory rights. Your statutory rights remain unaffected.

Term and Termination

The user agreement runs for an indefinite period. You may terminate it at any time by deleting your account in the app. We may terminate it with 30 days' notice. Both parties' right to terminate without notice for good cause remains unaffected; for us, such cause may in particular be a serious or repeated violation of these Terms.

When the agreement ends, your access ends and your account is deleted in accordance with the Privacy Policy. Claim copies already accepted by other users remain in existence; the connection to your account is removed.

Changes to These Terms

We may offer a new version if the service, the legal situation, or security requirements change, or if a gap in these provisions identified subsequently must be closed. We will inform you before the intended effective date. The new version applies only with your express consent.

If you do not consent, normal use is suspended from the intended effective date. Account deletion, contact requests, and support requests remain possible. We may subsequently terminate the existing agreement in compliance with the notice period.

Statutory Rights, Liability, and Law

The statutory warranty and liability rules apply. Mandatory consumer rights remain unaffected. German law applies, subject to mandatory consumer protection provisions and the statutory places of jurisdiction.

The provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.